ETA Forecasting: Calculate Travel Times precisely

ETA stands for Estimated Time of Arrival, i.e. the Estimated Time of Arrival of a vehicle at the Loading or Unloading Location. OPHEO calculates this ETA with the help of the OPHEO Forecasting Algorithm, taking into account

Incoming Telematics information from the vehicle, the Current Traffic Situation and the driver’s Driving Time Information, which is taken directly from the Digital Tachograph.

Quality of ETA Data is critical

The Provision of ETA Data offers great Added Value for Dispatchers and Customers. But only if the Quality of the ETA Calculation is right. It is more than annoying if the goods should have been Delivered at 3 p.m. according to the Shipment Tracking, and the Customer is still waiting at 5 p.m.

OPHEO ensures this Quality through a Forecasting Algorithm that also takes into account the driver’s current Driving Times. These are transferred in Real Time from the Digital Tachograph in the vehicle. Only thanks to this Fully Automatic Consideration of Driving Times is an Accurate ETA Calculation possible. Because it is of course, highly relevant for the Arrival Time at the Customer’s site whether the Driver has to take their next Driving Time Break before or after the stop.

The Quality of the ETA Calculation includes another aspect, namely the ETA Calculation over Several Stops and Tours:

Many systems limit themselves to Calculating ETAs only for the next Upcoming Stop. For subsequent Stops and Tours, the system continues to Calculate with the now already outdated Planning Data. Bad ETA Data are of course inevitable with this approach. OPHEO Forecasting (see ETA Forecasting) therefore consistently Calculates the ETA Data for all subsequent Planned Stops and Tours for each new Incoming Telematics Information. This way, your Customers and your Dispatchers always have a valuable Information Advantage with OPHEO.

ETA Forecasting
Now you can know what will happen in 5 hours

With our award-winning OPHEO Forecasting Algorithms, your Dispatchers can look into the future and see at a glance where Bottlenecks and Disruptions could occur in the next few hours. Based on the Data transmitted by the Telematics Devices, OPHEO permanently Calculates a new Forecast in Real Time and updates the Display in the Dispatch Cockpit Fully Automatically.

Not only are Estimated Arrival Times calculated, but also the Shifts in Driving and Rest Times. For this purpose, OPHEO takes the Current Driving Time Data from the truck’s Digital Speedometer and carries out its own Driving Time Forecasting.

In a concrete case, this means that OPHEO can Inform the Dispatcher as early as 10 a.m. that a Customer Appointment will not be met in five hours or that a driver will not be able to manage with their Driving Time in the afternoon. This gives you a Valuable Window of Time to change the Tour Plan or Inform Customers in good time.

Wouldn’t you like to take a look into the future? Then let us show you live, and make an Online Appointment with one of our Employees today!

Your Advantages at a glance

Dispatchers permanently know what will happen in the next few hours

Higher Planning Quality through Early Rescheduling

Higher Customer Satisfaction through Early Information